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Contact Information

Contact Information

Papaw Bills Trading Post / Spoiled Brat™
Connelly & Friends Enterprises LLC
1637 Ostrander Rd, Kelso, WA 98626
Email: support@spoiled-brat.com
Phone: (253) 353-6472

Customer Support Hours

Monday – Friday: 9:00 AM – 5:00 PM Pacific Time
Saturday – Sunday: Limited email support

We aim to respond to all inquiries within 24 hours during business days.

How to Reach Us

  • Email: support@spoiled-brat.com
  • Phone: (253) 353-6472
  • Text: (253) 353-6472
  • Online Chat: Available on spoiled-brat.com during business hours
  • Mail: Connelly & Friends Enterprises LLC, 1637 Ostrander Rd, Kelso, WA 98626

Order Inquiries

For questions about your order, shipping status, or returns, please have your order number ready. You can also track your order at our Track Your Order page.

Business Inquiries

For wholesale, partnership, or media inquiries, email support@spoiled-brat.com with "Business Inquiry" in the subject line.

Hi! 👋
🐾
Spoiled Brat Support
🟢 We're here to help!
Hey there! 👋 Welcome to Spoiled Brat. What can we help you with today?
📦 Orders & Shipping
Your order ships free — standard delivery is 7–15 business days. You'll get a tracking email once it ships. 👉 Track your order here
Yes! Shipping is always free on every US order. No minimum. No account needed. No hidden fees. Ever.
Standard delivery is 7–15 business days. Most orders arrive within 10 days. You'll get a tracking number by email once your order ships.
🔄 Returns & Refunds
We offer a 30-day satisfaction guarantee. Contact us within 30 days with your order number and we'll issue a refund, replacement, or store credit. 👉 Full refund policy
Once approved, refunds are processed within 3–5 business days back to your original payment method.
🏷️ Products & Personalization
Add your dog's name and your phone number in the order notes at checkout. Or email us right after ordering and we'll update it manually.
All our products ship from US-based warehouses. We do not ship from overseas.
💰 Pricing & Discounts
Our prices beat Amazon every day — no games. The Amazon compare price shown is what Amazon charges for the same item. We charge less and ship free.
Discount codes apply automatically at checkout on sale items. Follow us on TikTok for exclusive deals!
🙋 Need More Help?

Reach Papaw Bill directly:

💬 Text — (253) 353-6472 📞 Call — (253) 353-6472 ✉️ Email — support@spoiled-brat.com 📘 Facebook Messenger

We reply within a few hours

✉️ Send Us a Message