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Privacy Policy

Privacy Policy

Papaw Bills Trading Post / Spoiled Brat™
Connelly & Friends Enterprises LLC
1637 Ostrander Rd, Kelso, WA 98626
Email: support@spoiled-brat.com | Phone: (253) 353-6472

Last updated: August 15, 2026

1. Information We Collect

When you visit spoiled-brat.com or make a purchase, we collect information that you provide directly to us, including:

  • Your name, email address, shipping address, and phone number (when you place an order)
  • Product review content and photos that you submit
  • Email address when you subscribe to our mailing list
  • Customer support inquiries and correspondence

We also automatically collect certain information about your device and browsing activity, including:

  • IP address, browser type, and operating system
  • Pages visited, time spent on pages, and referring URLs
  • Products viewed and search queries on our site

2. How We Use Your Information

We use the information we collect to:

  • Process and fulfill your orders, including shipping and tracking notifications
  • Respond to customer service inquiries and provide order support
  • Send order confirmations, shipping updates, and product notifications (if you opt in)
  • Improve our website, product selection, and customer experience
  • Prevent fraud and protect our business and customers
  • Comply with applicable laws and regulations

3. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to operate and improve our website. Cookies are small data files stored on your device that help us remember your preferences, keep items in your cart, and analyze site traffic. You can control cookies through your browser settings, but disabling them may affect site functionality.

4. How We Share Your Information

We do NOT sell, rent, or trade your personal information. We share information only in these limited circumstances:

  • Service Providers: Trusted third parties who help us operate (payment processors like Shopify Payments and PayPal, shipping carriers, email service providers)
  • Legal Compliance: When required by law, court order, or to protect our rights and safety
  • Business Transfers: In connection with a merger, acquisition, or sale of assets (you will be notified)

5. Payment Processing

Payment card information is processed securely by Shopify Payments and other payment processors. We do NOT store your credit card data on our servers. All payment processing is encrypted using 256-bit SSL technology.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information, including SSL encryption, secure payment processing, and restricted access controls. However, no method of internet transmission is 100% secure.

7. Your Rights

Depending on your state of residence, you may have the right to:

  • Request access to or a copy of your personal information
  • Request correction or deletion of your personal information
  • Opt out of marketing communications at any time
  • Opt out of the sale of personal information (we do not sell your data)

To exercise any of these rights, contact us at support@spoiled-brat.com or (253) 353-6472.

8. Children's Privacy

Our website is not directed to children under 13. We do not knowingly collect personal information from children. If you believe a child has provided us with information, please contact us and we will delete it.

9. Third-Party Links

Our site may contain links to third-party websites (social media, carrier tracking). We are not responsible for the privacy practices of these external sites and encourage you to review their privacy policies.

10. Data Retention

We retain customer order information for as long as necessary to provide our services and comply with legal obligations. You may request deletion of your data at any time.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date. We encourage you to review this page periodically.

12. Contact Us

If you have questions about this Privacy Policy or how we handle your data, contact us:

Papaw Bills Trading Post / Spoiled Brat™
Connelly & Friends Enterprises LLC
1637 Ostrander Rd, Kelso, WA 98626
Email: support@spoiled-brat.com
Phone: (253) 353-6472

Hi! 👋
🐾
Spoiled Brat Support
🟢 We're here to help!
Hey there! 👋 Welcome to Spoiled Brat. What can we help you with today?
📦 Orders & Shipping
Your order ships free — standard delivery is 7–15 business days. You'll get a tracking email once it ships. 👉 Track your order here
Yes! Shipping is always free on every US order. No minimum. No account needed. No hidden fees. Ever.
Standard delivery is 7–15 business days. Most orders arrive within 10 days. You'll get a tracking number by email once your order ships.
🔄 Returns & Refunds
We offer a 30-day satisfaction guarantee. Contact us within 30 days with your order number and we'll issue a refund, replacement, or store credit. 👉 Full refund policy
Once approved, refunds are processed within 3–5 business days back to your original payment method.
🏷️ Products & Personalization
Add your dog's name and your phone number in the order notes at checkout. Or email us right after ordering and we'll update it manually.
All our products ship from US-based warehouses. We do not ship from overseas.
💰 Pricing & Discounts
Our prices beat Amazon every day — no games. The Amazon compare price shown is what Amazon charges for the same item. We charge less and ship free.
Discount codes apply automatically at checkout on sale items. Follow us on TikTok for exclusive deals!
🙋 Need More Help?

Reach Papaw Bill directly:

💬 Text — (253) 353-6472 📞 Call — (253) 353-6472 ✉️ Email — support@spoiled-brat.com 📘 Facebook Messenger

We reply within a few hours

✉️ Send Us a Message