Shipping policy
Shipping Policy
At Spoiled Brat, we know your pups deserve their goodies as quickly as possible. We work hard to process and ship every order with care.
Processing Time
Orders are typically processed within 1–5 business days after payment is received. Personalized or custom items may require additional processing time.
Shipping Times
Estimated shipping times may vary depending on product availability and destination:
United States: 7–15 business days
International Orders: 10–25 business days
Please note that delivery times may occasionally be affected by holidays, weather, customs delays, or carrier issues outside our control.
Order Tracking
Once your order ships, you’ll receive a tracking number by email so you can follow your package every step of the way.
Split Shipments
Some orders may arrive in separate packages to ensure faster delivery, especially if items are shipped from different fulfillment partners.
Personalized & Custom Products
Customized items are made specifically for your order and may require extra production time before shipping.
Incorrect Addresses
Please double-check your shipping information before placing your order. Spoiled Brat is not responsible for packages delivered to incorrectly entered addresses.
Lost or Delayed Packages
If your order appears lost or significantly delayed, please contact us and we’ll do our best to help resolve the issue.
Questions?
We’re always happy to help.
Contact us anytime through our Contact Us page or email us at: support@spoiled-brat.com