We're a real small business based in Kelso, Washington. Whether you have a question about your order, need product advice, or want to request a return — we respond personally.
Business Information
Papaw Bills Trading Post / Spoiled Brat™
Connelly & Friends Enterprises LLC
1637 Ostrander Rd
Kelso, WA 98626
United States
📧 Email:support@spoiled-brat.com
📞 Phone:(253) 353-6472
🕐 Hours: Monday–Friday, 9am–5pm Pacific Time
📌 We typically respond within 24 hours on business days.
Order Support
For order tracking, returns, or exchanges, please include your order number in your message. You can also track your order here.
Hey there! 👋 Welcome to Spoiled Brat. What can we help you with today?
📦 Orders & Shipping
Your order ships free — standard delivery is 7–15 business days. You'll get a tracking email once it ships. 👉 Track your order here
Yes! Shipping is always free on every US order. No minimum. No account needed. No hidden fees. Ever.
Standard delivery is 7–15 business days. Most orders arrive within 10 days. You'll get a tracking number by email once your order ships.
🔄 Returns & Refunds
We offer a 30-day satisfaction guarantee. Contact us within 30 days with your order number and we'll issue a refund, replacement, or store credit. 👉 Full refund policy
Once approved, refunds are processed within 3–5 business days back to your original payment method.
🏷️ Products & Personalization
Add your dog's name and your phone number in the order notes at checkout. Or email us right after ordering and we'll update it manually.
All our products ship from US-based warehouses. We do not ship from overseas.
